SCHEDULE OF CHARGES: EFFECTIVE FROM 1ST JANUARY 2012 - DISTRIBUTION CENTRE / RETURNS CENTRE CLAIMS (W&R)
W&R charges are applied when supplier failure has resulted in an action required taking up time and resource.
A minimum charge of no less than £50 will apply for any product failure which is considered to be a safety risk.
Note: PSI Pre Shipment Inspections carried out by SDG/SDIL does not exempt a supplier from receiving a claim.
Current hourly rate charged per site: Maximum of - £15.00 per hour
The hours charged by the W&R can include charges for the time taken to remove and recover product from stock shelves / picking area.
Material costs:
- Shrink-wrap: from £3.11 per roll or part roll
- Bubble wrap: from £25.70 per roll or part roll
- Labels: from 1p each
- T90 Bags: from 19p each
- Pallets: from £4.00
- Silk Labels – from 2p each
- Jiffy label: from 2pm each
- Polybags: from 1p each
- Shoe box: from 11p each (depending on size)
- BDCM carton, dependant upon size, maximum 49p
- Tape – maximum £1.08 per roll or part roll
- Tape 3”: from £1.86 per roll or part roll
- Claims processing costs: from £50 (applied at the discretion of DC/RC Manager)
The above is a non-exhaustive list of charges applied by our warehouses and or returns centres. In the event of specialist rectification required additional miscellaneous charge can be applied but will be fully justified in writing.
In the certain instances the charges levied may be because of precautionary measures and where further inspection is required. These could include:
- Safety critical concerns Customer complaint/s
- Infestation in delivery
- Damaged product received
- High returns rate
In any event, if Shop Direct feels it is necessary to carry out inspection and or/remedial work in part or in full, the costs for this work will be passed to the supplier.
ADDITIONAL CLAIMS RAISED BY FINANCE:
Clearance of goods: The charges for clearance will be full contract value of goods, plus any additional transportation and disposal costs. These will be advised by the relevant Merchandiser.
Returns:
For UK / EU suppliers our Finance Department will deduct directly from your self billing account, the cost of any goods returned to your company.
Please refer to your remittance advice for detaisl of goods returned.
Foreign Supplier Returns are usually cleared (see: Clearance of Goods above)
PLEASE NOTE THAT SOME CHARGES MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.