UK Carrier - Non-Conformance

UK Carrier Non- Conformance - Costs Recovery

UK Carrier non-conformance can be a big problem especially during busy times.

We ask all our suppliers to ensure that they deliver to the agreed date and time to ensure that their product is received in and handled quickly through of delivery systems.

Crucially if suppliers are in contact with our warehouses and listen to the instruction given to them about delivering in we would be able to keep down the number of claims rasied for Carrier Non-Conformance.

Wherever we identify cases of Carrier non-conformance we will take key steps: 

  • Identify the problem
  • Investigate to identify the root cause
  • Document the cause and communicate this to the Supplier, in some instance via the carrier.
  • Raise an Invoice for charges incurred

Shop Direct has a Nominated Carrier for UK delivering and use of the nominated carrier exempts the supplier from carrier non-conformance charges as SDG manage this relationship (contact Keith Joughin, for more details regarding UK Nominated Carrier Schemes keith.joughin@shopdirect.com

This scheme makes it much simpler to book and arrange deliveries into our business

 

Please see below a currrent list of charges applied for UK Carrier Non-conformance in addition to which we have provided some examples of charges for your review.

Please note that not all charges listed below may apply. The charges calculated based on the nature of the non-conformance as demonstrated on the examples attached. 

If you have any question about UK Carrier non-conformance charges please contact keith.joughin@shopdirect.com

 

Non-Conformance Charge for Non-UK Nominated Carrier Suppliers

   
       
  SCALE OF CHARGES    
A Intake Resource Charge by Carton Volume - 250 per/hr Charge
  Minimum 250 Cartons £30  
  251 to 500 Cartons £60  
  501 to 750 Cartons £90  
  751 to 1000 Cartons £120  
B Put Away Resource Charge by Carton Volume - 100 per/hr Plus
  Minimum 100 Cartons £30  
  101 to 200 Cartons £60  
  201 to 300 Cartons £90  
  301 to 400 Cartons £120  
  401 to 500 Cartons £150  
  501 to 600 Cartons £180  
  601 to 700 Cartons £210  
  701 to 800 Cartons £240  
  801 to 900 Cartons £270  
  901 to 1000 Cartons £300  
       
C Late / Early Waiting or Extra Time Plus
  Over 1 hour £60  
    Plus
D Warehouse Booking Office Charge £15  
    Plus
E Merchandiser Charge £25  
    Plus  
F Security Charge £15  
    Plus  
G Warehouse Handling Charge £25